سياسة الاسترداد

Return Window: At Cosmo Doctor, we want you to be completely satisfied with your purchase. However, due to the nature of our products, we offer a strict 1-day (24 hours) return window from the date of delivery.

Item Condition for Returns: To be eligible for a return or exchange, your item must be completely unopened, unused, and in its original factory-sealed condition. We cannot accept returns for any products that have been opened, used, or if the original packaging and seals have been tampered with in any way.

Process: To initiate a return, please contact our support team immediately with your order number and clear photos of the unopened item.

Shipping Costs: Customers are responsible for paying their own return shipping costs unless the item arrived damaged or an incorrect item was dispatched by our team.